Home Button Models
iPhone 6 through iPhone SE generations and supported earlier models.
iPhone Repair Help · Yangon
Find the Cause.
Choose the Right Repair.
Explore common iPhone symptoms and errors, then request professional diagnosis from ProTechCare. Hardware and software symptoms can look similar, so accurate testing comes first.
Choose Your iPhone Family
The exact model affects parts, diagnostics and available repair procedures.
Face ID Models
iPhone X, XS, XR, 11 and later Face ID families.
Recent Pro Models
Advanced display, camera, LiDAR and Apple silicon diagnostics.
Not Sure?
Open Settings → General → About to find the model name and number.
Most Common iPhone Errors
Select the symptom closest to your problem. Final diagnosis requires device testing.
No Power / Dead
No display, no vibration, no charging response or intermittent startup.
Diagnosis recommendedRestarts Every 3 Minutes
Repeated restart near 180 seconds, often accompanied by a panic log.
Panic-log diagnosisNot Charging
Lightning/USB-C port, cable detection, battery or charging circuit issue.
Hardware testingGreen / White Screen
Green tint, white screen, lines, flicker, touch or display failure.
Display diagnosisFace ID Not Available
TrueDepth, front sensor, flex, previous damage or calibration-related issue.
Specialist repairBattery Drain / Shutdown
Low health, unexpected shutdown, swelling, overheating or fast drain.
Battery safetyWater / Liquid Damage
Charging, touch, camera, audio or board failures after liquid exposure.
Stop chargingBoot Loop / Restore Error
Apple logo loop or Finder/iTunes restore errors such as 9, 4013 or 1110.
Data-aware diagnosisNo Service / Searching
SIM/eSIM, antenna, baseband, board fault or carrier-related issue.
Network diagnosisCamera Shaking / Black
Focus vibration, black camera, flash problem or damaged camera assembly.
Camera testingNo Sound / Microphone
Speaker, microphone, ear speaker or audio circuit symptoms.
Audio diagnosisBroken Back Glass
Cracked rear glass, damaged housing, camera frame or wireless charging area.
Physical inspectioniPhone Restarts Every 3 Minutes?
A restart close to every 180 seconds often leaves a panic log. The log can help identify a missing sensor or hardware communication problem, but the exact failed part must be confirmed before replacement.
Before bringing the device
✓
Open Settings → Privacy & Security → Analytics & Improvements → Analytics Data.
✓
Look for recent files beginning with panic-full.
✓
Do not repeatedly erase or restore the phone if important data is not backed up.
ProTechCare Repair Process
A clear process from intake through repair and final testing.
Device Intake
We record the condition, symptoms and customer requirements.
Diagnosis
Hardware, software and available diagnostic evidence are checked.
Approval
Repair options are explained before approved work begins.
Repair & Test
Completed work is tested before the device is returned.
Check Parts & Service History
On supported iPhone models with recent iOS versions, you can review repair information from Settings.
Read Apple's official guide ↗Settings path
Settings → General → About → Parts & Service History
This section may show information for supported batteries, displays, cameras, logic boards and biometric components depending on the iPhone model and iOS version.
Frequently Asked Questions
Important information before arranging an iPhone repair.
Can you repair an iPhone that does not turn on?
Yes. Battery, charging, display and board-level faults can all cause a no-power symptom, so diagnosis is required first.
Can Face ID always be repaired?
No repair can be promised before inspection. Face ID involves security-sensitive paired components, and repair options depend on the cause and condition of the original parts.
Will repair erase my data?
Many hardware repairs do not require erasing the phone, but data preservation cannot be guaranteed. Back up the device whenever it remains accessible.
What should I do after liquid damage?
Turn the iPhone off, disconnect all cables and do not charge it. Arrange inspection as soon as practical.
Is service warranty available?
Applicable completed services include ProTechCare warranty support. Coverage depends on the repair performed.
Need Professional iPhone Diagnosis?
Contact ProTechCare in Tamwe, Yangon for repair options.
Safety: Stop using and charging an iPhone with a swollen battery, extreme heat, liquid damage, smoke or a burning smell. Error names on this page describe symptoms and are not a guaranteed diagnosis.